Wedding Dress Cleaning

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Your wedding dress deserves specialist care. Not a generic dry cleaner.

At Rachel’s Custom Sewing, every gown is cleaned individually by hand.

Regardless of whether it has glitter, beads or sequins, if it’s for resale, long-term preservation or a sample gown ready for your big day, we have you covered.

Prices

Exclusive for Our Brides

As a thank you for trusting us with your gown, Rachel’s Custom Sewing brides receive a $50 discount on wedding dress cleaning services.

  • Keep it for generations to come, to wear at your wedding resell.

    Our archival cleaning process protects delicate fabrics for years to come. Each gown is hand-cleaned (individually, no batch cleaning here unlike dry cleaners), the final rinse is pH tested to ensure no residual cleaning products are present and no alkalinity so ensure long-term fabric care. Then your gown is packed with acid-free tissue in an archival (made in Australia) box.

    Includes:

    • Full fibre-safe clean, stain removal
    • neutralising rinse
    • removal of rust-prone metals (hooks, eyes including bustle points)
    • tissue layering for long-term storage.
    • Deep pre-treat and layer-by-layer cleaning
    • Fabric stabilising bath
    • Steam press & archival tissue wrap

    Ideal for sentimental gowns you want to treasure for a lifetime.

    1-2 Layers $395 + box/bag
    3-5 Layers $445 + box/bag
    6-9 Layers $495 + box/bag

    Minor staining additional $100
    Major staining additional $200
    Heavy beading or lace additional $100
    Silk additional $100

  • Veil Clean & Preserve $60

    We wrap the comb separately to ensure if there happens to be any rusting in the future nothing is transferred to any part of the veil or the dress it may be resting with.

    Extra Add Ons:

    • Rusted comb - clean the rust on fabric and recomb + $50

    • Recomb only +$35

    • Mending $15 p/area

    • Individual box $20

  • Choose your finishing option. Box for long term (longer than 6months), bag for resale, existing bag for wearing again to your wedding.

    • Box $70

    • New bag $42

    • Existing bag $0

    Box Upgrades

    Acid-free made in australia cardboard box - included in standard option.

    Window pane box (window itself not archival quality) +$30

    Museum-grade archival box +$150.
    Our boxes are archival, however museum grade takes heirloom preservation to the next level.

  • Get your flower girl dress refreshed and/or preserved at the same time.

    Flower Girl Dress: $70

  • Write my ad $50

    We will write your resell ad for use in still white or marketplace. Complete with size, photos, proof of clean, and (if altered with us) a list of alterations and new applicable sizing.

    Included:

    Description, Condition, Sizing, and hashtags so your gown reaches its next bride faster

  • Minor mending included.

    Any major mending we will message you with a photo and a quote. If you know ahead of time of mending required we can quote at drop off.

  • Yes we can clean silk. It is an extra $100 on top of your chosen tier with no guarantees of full stain removal. What we can guarantee - is full transparency and communication along every step of the cleaning journey.

    We hand wash using a gentle silk-safe solution in warm water, and dry flat.

    Silk is quite like your hair, it can be wet and cleaned (like shampoo, but for silk) gently, lightly wrung (again, like hair, not a tshirt), patted dry with towels, and laid out to dry.

    Stain removal is where the difficulty lies and we can offer no guarantees on what will and won’t come out. We do have more aggressive solutions to aid in removal, however this can degrade the fabric over time and as such isn’t recommended for heirloom storage.

Two reasons to care for your gown…

After the celebration of your wedding, your dress deserves the same care it received before the aisle.

Whether you’re planning to resell your dress or preserve it for future generations, each piece is individally hand-cleaned, inspected and treated with the utmost care right here in our Toowoomba studio.

Testimonial

Cannot rave about Rachel enough!!! After getting a SCANDALOUS quote for my dress clean, for a dress that didn't need too much cleaning mind!! I contacted Rachel and straight away she got me in gave me a quote which was totally reasonable and I can honestly say her work is PRICELESS!!!! The dress came up better than when I bought it!! The aftercare support was so insightful also about how to storee and maintain the dress for years to come!!! She sends pics and vids of her going through the whole process Start to finish and is so prompt with contacting you also. I have and will always recommend her to anyone who needs their wedding dress cleaned or altered!! The girl can do it all !!!

-Niamh Roselt

The Process

Intake: Photos are taken of your dress, it is tagged with a water-proof number. We add the photos to a shareable google album and send you the link!


Cleaning: Your gown will undergo 2-10 cycles. From the first rinse or soak to the final fabric restorative soak, it all depends on how dirty your dress is and how stubborn the stains are, as to how long we need to soak, and how many processes we need it to go through.


Spot inspection: Every gown is meticulously checked for any remaining stains and spot cleaned with a pH neutral cleaner (if its after the final rinse).


Steam or Press: After your gown is completely dry (this takes 1-5 days depending on weather, humidity and fabric type) we steam or press your entire gown so no heavy wrinkles form which can damage the dress after long periods of time.


Outtake: We take photos again of how the dress looks now, add them to your google album and again send you the link. This means you get to see what the dress looks like, without having to get it out from between the beautifully folded acid-free paper (and we all know how hard it can be putting things back the exact same way).


Boxing: If you’ve chosen boxing, we box up your gown with acid-free tissue lining the box, supporting the bust, covering any metal parts (eg the veil comb or zipper pull) and between every fold.


Text you for pick up: Now it’s all ready for collection!

Handled with the same care as your memories.

Every dress is hand-cleaned using gentle, fibre-safe methods, never harsh dry-cleaning solvents.

Our small team carefully checks every layer, restores fabric balance, and prepares your gown for whatever comes next, whether that’s a new home or its forever box.

Wedding Dress Clean